Profile: Accepting Company Invites - Web

To gain permissions to your Company, DSPTCH sends Users "Invites". An Invite will grant User permission roles to a Company, such as Technician, Manager, Admin, etc.


Table of Contents:


Creating a DSPTCH Mobile Account

Before accepting an invite, it is necessary to create a DSPTCH Web account.


For detailed instructions on how to create a DSPTCH Web Account, read our Create Account - Web Help Document.


Locating & Accepting the Invite (in App)

If the Invite was sent to the email(s) associated with your DSPTCH Web Account, a yellow banner near the top of the page that reads, "You have a pending invite" will appear.

Yellow invite banner will appear below the main menu options

To accept the Invite, click "Respond". This will open the Respond to Invite Page (pictured below):

Click "Accept" to accept the Invite.


A success message reading, "Invite was successfully accepted" will appear at the bottom right of the screen.


Locating & Accepting the Invite (via Email)

When an Invite is sent, an email notification will be sent to the work email address included in the User Creation Form.


To accept the Invite, open the email and click "Accept Invite". This will open the same Respond to Invite Page. Click "Accept" to accept the Invite.


Please see the video below for a demonstration:

A success message reading, "Invite was successfully accepted" will appear at the bottom right of the screen.


Confirming the Invite was Successfully Accepted


To confirm a successful Invite acceptance, navigate to the profile settings page and scroll down to "Employment Details." A profile entry will appear with the Company name matching the one associated with the accepted Invite.

What the employment details looks like after accepting an invite for "Demo Company"
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